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System Operator Certification
In support of NERC’s mission, the System Operator Certification Program’s promotes reliability of the North American bulk power system by ensuring that employers have a workforce of system operators that meet minimum qualifications. NERC maintains the required credentials for over 6,000 system operators working in system control centers across North America. NERC’s system operator certification exam tests specific knowledge of job skills and Reliability Standards. It also prepares operators to handle the bulk power system during normal and emergency operations. Certification is maintained by completing NERC‐approved continuing education program courses and activities. These industry-accepted qualifications are set through internationally recognized processes and procedures for agencies that certify persons.
The Personnel Certification Governance Committee (PCGC) is a NERC standing committee that provides oversight to the policies and processes used to implement and maintain the integrity and independence of the NERC System Operator Certification program. The PCGC provides reports to the NERC Board of Trustees and NERC President regarding the governance and administration of the System Operator Certification Program.
An extensive job analysis survey of certified operators across the industry provides the basis for the exams. The job analysis survey results in an exam content outline for each of the four exams. The exam content outline is the framework used to associate tasks to exam questions. NERC contracts with psychometric consultants who assist a working group of certified system operators in the development and maintenance of each exam. The exam working group consists of subject matter experts from all regions of North America.
The four available exams are the:
  • Reliability examination; 
  • Balancing, Interchange, and Transmission examination;
  • Transmission examination; and 
  • Balancing examination.
After initial certification is obtained, the credential is maintained by meeting the Continuing Education requirements every three years.
For more information about the System Operator Certification program, email or call 404-446-9759 .
  To Register or Log In to System Operator Database, click here.



 Program Resources

SOC Program Manual - updated February 2017.pdfSOC Program Manual - updated February 20173/21/2017
2017 NERC Exam Resource Materials.pdf2017 NERC Exam Resource Materials3/20/2017
Balancing and Interchange Operator Certification Exam Content Outline_Feb_2017.pdfBalancing and Interchange Operator Certification Exam Content Outline - February 201712/22/2016
Balancing, Interchange, and Transmission Operator Certification Exam Content Outline_Feb_2017.pdfBalancing, Interchange, and Transmission Operator Certification Exam Content Outline - February 201712/22/2016
Reliability Coordinator Certification Exam Content Outline_Feb_2017.pdfReliability Coordinator Certification Exam Content Outline - February 201712/22/2016
Transmission Operator Certification Exam Content Outline_Feb_2017.pdfTransmission Operator Certification Exam Content Outline - February 201712/22/2016
Glossary of Terms (Used in NERC Reliability Standards).aspxGlossary of Terms (Used in NERC Reliability Standards)5/6/2016
EOY_ Exam_Statistics_2016_1st Qtr.pdfSystem Operator Certification Exam Statistics4/4/2016
SOCCED_System_Operator_User_Guide_Oct2014_Final.pdfSOCCED System Operator User Guide10/30/2014



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