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System Operator Certification
In support of NERC’s mission, the System Operator Certification Program’s promotes reliability of the North American bulk power system by ensuring that employers have a workforce of system operators that meet minimum qualifications. These industry-accepted qualifications are set through internationally recognized processes and procedures for agencies that certify persons.
The Personnel Certification Governance Committee (PCGC) is a NERC standing committee that provides oversight to the policies and processes used to implement and maintain the integrity and independence of the NERC System Operator Certification program. The PCGC provides reports to the NERC Board of Trustees and NERC President regarding the governance and administration of the System Operator Certification Program.
An extensive job analysis survey of certified operators across the industry provides the basis for the exams. The job analysis survey results in an exam content outline for each of the four exams. The exam content outline is the framework used to associate tasks to exam questions. NERC contracts with psychometric consultants who assist a working group of certified system operators in the development and maintenance of each exam. The exam working group consists of subject matter experts from all regions of North America.
The four available exams are the:
  • Reliability examination; 
  • Balancing, Interchange, and Transmission examination;
  • Transmission examination; and 
  • Balancing examination.

After initial certification is obtained, the credential is maintained by meeting the Continuing Education requirements every three years.

For more information about the System Operator Certification program, email or call 404-446-9759.
  To Register or Log In to System Operator Database, click here.

 Program Resources

SOCCED_System_Operator_User_Guide_Oct2014_Final.pdfSOCCED System Operator User Guide10/30/2014
EOY_ Exam_Statistics_YTD2014_3rd_Qtr.pdfSystem Operator Certification Exam Statistics10/2/2014
SOC Program Manual February 2012 Final.pdfSOC Program Manual February 2012 Final11/14/2012
2012 Exam Study Guide1.pdf2012 Exam Study Guide1/12/2012
Glossary of Terms 2011October26.pdfNERC Glossary of Terms11/9/2011
NERC Reliability Standards Reference for Certification Exam 2012 wo regional standards and interpretations docx.pdfNERC Reliability Standards Reference for Exam 201210/1/2011
Balancing and Interchange Exam Content Outline 2012.pdfBalancing and Interchange Exam Content Outline 20129/1/2011
Balancing, Interchange, and Transmission Exam Content Outline 2012.pdfBalancing, Interchange, and Transmission Exam Content Outline 20129/1/2011
Reliability Operator Exam Content Outline 2012.pdfReliability Operator Exam Content Outline 20129/1/2011
Transmission Operator Exam Content Outline 2012.pdfTransmission Operator Exam Content Outline 20129/1/2011

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