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Balloting and Commenting
 
Email ballotadmin@nerc.net or call 404-446-2560 (Monday-Friday, 8 a.m. – 4 p.m. Eastern)*
 
·         For Administrative Support:
o   SBS, RBB, and voter registration questions or
o   Provide SBS feedback
 
Contact https://support.nerc.net/ (Monday – Friday, 8 a.m. – 5 p.m. Eastern)*
 
·         For NERC IT Support:
o   Trouble accessing SBS due to:
§  A forgotten password,
§  An incorrect credentials error message, or
§  System lock-out
 
SBS passwords expire every 6 months and must be reset
·         SBS passwords must contain:
o   At least 8 characters
o   One capital letter
o   One number
 
Please be mindful of ballot and comment period closing dates. We ask to allow at least 48 hours for NERC support staff to assist with inquiries. Therefore, it is recommended that users try logging into their SBS accounts prior to the last day of a comment/ballot period.
 
Note: The SBS is not supported for use on mobile devices
 
*Please allow 1-2 business days for a staff member to respond to your inquiry
 
 
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​Note: All SBS activity concludes at 8 p.m. Eastern


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